A successful project starts with a good Project Manager

It’s not unusual to hear of companies that started with a brilliant idea – but faced challenges turning that idea into reality. Whether what was delivered didn’t match expectations, or the project launch was delayed by months or even years, or the cost for implementing the project was much higher than estimated, the result is the same – loss of efficiency, loss of budget and loss of business. A key factor in successful projects is an experienced project manager who provides end-to-end management of the entire project, including the budget Read more…

Amazing clients make it all worthwhile

We are often asked what we like about our job, and one thing at the top of the list is “working with our clients”. As a digital agency, we get to work with a wide range of companies with their own markets, products, organizations, strengths and challenges. We are genuinely excited to partner with them, embrace their business goals, collaborate on innovative projects, and celebrate their successes together! We feel extremely lucky to have worked – and continue to work – with amazing clients. These are talented professionals who are Read more…

You can make your teams love guidelines!

All companies need guidelines. Guidelines help teams align behind the company’s vision, strategy, and operational model and are critical to the success of your business. Without clear guidelines, your brand image, strategy, resources, costs, and security are at risk. Guidelines aren’t meant to “annoy” teams; they are established to support a healthy business and all teams should follow them. So why is it that teams tend to not like guidelines and often try to get around them? Teams may believe that their business needs justify not following existing guidelines because Read more…

Web centralization vs. localization – where to place the cursor

Most international companies face the same dilemma: should we set up and manage our online presence centrally? Or should we let our local teams take responsibility? The answer is probably somewhere in the middle. It makes a lot of sense to design your end-to-end online user experience centrally, including navigation, information structure, page design, etc. Setting up centrally, then deploying locally certainly drives savings vs. starting from scratch in each country. Another great benefit is ensuring a consistent brand experience across countries. The next logical question then is, what is Read more…

Grow your business – turn Marketing and Sales into best friends!

Sales and marketing teams don’t often mingle. Yet close cooperation between these two disciplines is essential to your business. Marketing is there to help the company – and by extension, the sales force – to sell more effectively. And your sales force needs marketing projects to be more effective. Here are some approaches that Marketing and Sales can take to become allies. Get to know each other To collaborate successfully, it’s essential to know each other better. Your marketing department should have a deep understanding of the sales process, while Read more…

Need to get a project back on track? Take the right steps

So often we’ve heard of projects that are late, yet the project development teams report the status as “green”. Whether it’s because some teams hope that “positive thinking” will somehow magically get the project back on track. Or they’re afraid of project escalation. Or because turning the project status to orange will require that they identify the root causes of the delay and find answers they may not have. Whatever the reason, ignoring the issue is never the right solution. Long-term and innovative projects in particular are bound to face Read more…

Don’t let microsites get out of control

You probably hear many justifications for creating microsites: “I want to have a website that I can fully control.” “If I send my audience to the master company website, they may go somewhere else on the website, and they get away from the product lines I’m in charge of.” “The experience, design, and page templates of the master website don’t meet my needs.” “It’s easier and faster to create a new website than to get content published on the master company website.” “Leads from my area of the master website Read more…

“We need more money and resources” … no, you probably don’t

Sometimes company teams feel that they’re overloaded with project execution, new project set-ups, meetings and administrative tasks. Do they necessarily need bigger budgets and more resources? There are other solutions… Closer collaboration between teams It’s not unusual to see several teams working in parallel on similar projects. It could be due to lack of visibility over projects led by other teams, or because the project developed by one team doesn’t fully meet the needs of the other team, or even because a team wants to keep the pride of launching Read more…

5 rules for a successful client and marketing agency partnership

The relationship between a client and its marketing agency is not always smooth sailing. We are often asked about the secret to a successful partnership. In our 20 years of experience, both on the client’s side and the agency’s side, we’ve learned 5 golden rules for a successful partnership. Why is that critical? Because in most cases, successful partnerships lead to successful projects that have significant impact on the client’s business. 1. Clearly share business goals across all teams, client and agency-side. How do you measure your business? What is Read more…

Having content is not enough… your company needs great content

Your business may not be a media company, but being on the Internet effectively turns it into a newspaper, TV or radio. The Internet is all about “publishing” and in order to succeed, you need to adapt and become a content producer. Content is critical to your business. Great content will convince your audience of the value and benefits of your products and services, maintain your engagement with them over time, and support your business. All companies have content, but how many deliver great content? Do you? You yourself may Read more…

Is your digital strategy really supporting your business?

Digital transformation is at the heart of business’s strategic priorities. Whether it’s because companies fear to be uberized or whether it’s a desire to enjoy the fruits of the ongoing paradigm shift, the impulse for change is now well established. That being said, companies must ask the right questions before committing significant resources and budgets to their digital transformations. What are the business goals of your digital strategy? Clearly define the objectives of your digital strategy – visibility and awareness, revenue growth, loyalty, etc. – and establish priorities. If you’re Read more…

Insights to evolve (not revolutionize) your group in the digital era

A company is often like a large ship. Don’t try to make it move as fast as a fighter jet; it might break. Take some time to plan your digital strategy up front and initiate a positive and progressive transformation. It may take some time, but it will be worth it. First, think about your audience. Are they looking online for the type of products and services your company offers? Are they, or could they be buying these products and services online? And who influences them in their online choices? Read more…